Tuesday, December 27, 2005


This is the time of year when many questions come in about store return policies. According to the Office of Consumer Affairs, "As long as the product is not defective, a merchant can choose any return policy, provided the merchant discloses this policy to the buyer before the purchase. A store, however, cannot use its disclosed policy to refuse the return of defective merchandise. When the item purchased is defective, you can choose a repair, replacement or refund." The More information is available at Law About Shopping and Returns.