2008 Unemployment Handbook is Now Online

The 2008 DUA Service Representatives' Handbook is available online from Mass. Legal Services. This handbook is invaluable for those dealing with unemployment claims and includes:

• "Able and available"
• "Suitable work"
• Voluntary leaving
• Discharge-suspension-conviction
• Other pay and benefits
• Special determinations (includes aliens and school employees among others)
• General determinations
• Procedural instructions
• Monetary consideration

This and many more sources are linked from Mass. Law About Unemployment.